We respect your privacy and are committed to protecting your personal data. This policy explains what data we collect, why we use it, how we store and protect it, and your rights when you use our website, contact form, or related official channels.
1. Controller
Nasser bin Mohammed Mubarak Company (Single Person LLC), Commercial Registration 7052809683, operating primarily from Jeddah, Kingdom of Saudi Arabia.
2. Scope
This policy applies to visitors of our website and users of our contact forms and requests submitted through official channels shown on the site. It does not cover third-party websites that may be linked from our pages.
3. Data we collect
Depending on how you interact with us, we may collect:
- Full name
- Email address
- Phone number
- Request type, message content, and any attachments you voluntarily send
- Limited technical data such as IP address, browser/device type, and visit time (for security, operations, and performance)
- Usage preferences such as language and currency when enabled
4. Purposes
- Responding to and following up on inquiries and requests
- Managing institutional and contractual communication when needed
- Improving our website operations, security, and stability
- Measuring experience quality and handling technical issues
- Complying with legal obligations where applicable
5. Legal basis
We process your data based on your explicit consent when submitting a form, or where necessary to fulfill your request, enter a contractual relationship, comply with a legal obligation, or pursue legitimate interests that do not override your rights.
6. Retention
We retain contact messages and related data as needed for response and follow-up, for a maximum of 24 months, unless longer retention is required by law, or a contractual relationship or dispute requires an appropriate longer period.
7. Sharing
We do not sell or rent your data. We may share it only with technical service providers that help us with hosting, operations, and security under confidentiality obligations, or with competent authorities when legally required and limited to the stated purpose.
8. Cross-border processing
If certain technical services require processing through providers outside the Kingdom, we apply appropriate safeguards consistent with applicable requirements to protect your data.
9. Your rights
You may request access, correction, deletion, restriction, or withdrawal of consent where legally applicable by contacting Contact@imsg-sa.org. We will respond within a reasonable period under applicable law.
10. Security
We apply appropriate technical and organizational measures to protect data against unauthorized access, loss, alteration, or unlawful disclosure, and review these measures as operational needs require.
11. Minors
Our website is intended for a general audience and does not knowingly target children’s data. If we learn that a minor’s data was collected without a proper basis, we will take steps to delete it.
12. Updates
We may update this policy from time to time. Updates become effective when published on this page with a revised “Last updated” date.
13. Contact
General inquiries: Contact@imsg-sa.org